Order Issues

I’m missing an item in my box
We're sorry to hear that you're missing an item for your box! Check it’s not at the bottom of the box. If you're still missing something, ple...
Sat, 16 Feb, 2019 at 12:17 PM
My box or an item is damaged
We're sorry to hear that you're box or item in your box is damaged! Please take a picture email it to us so we can be sure to investigate to try an...
Thu, 21 Feb, 2019 at 2:23 PM
Can I return my G&T Club box?
Not a problem. As long as your box is unopened or in a re-sellable condition, you can return it to us. Please contact us at support@gandtclub.co.uk to arrang...
Sat, 16 Feb, 2019 at 12:19 PM
Can I get a refund?
Once the order has been processed on the 25th, we are unable to issue you with a refund unless the box is returned to us unopened. Our subscription boxes ar...
Thu, 21 Feb, 2019 at 2:25 PM
Can I exchange the gin for another one?
Unfortunately, we don't offer exchanges. The idea of G&T Club is that you get to try and experience all different types of gins from all over the U...
Sat, 16 Feb, 2019 at 12:20 PM