My account & membership

How do I log into my account?
You can log into your account by clicking here using your email and password you selected when you joined. Our members area is the easiest way to update your...
Thu, 21 Feb, 2019 at 2:13 PM
How can I update my address?
Click here and log in to your account and amend your address. If you are having problems updating please email us on suport@gandtclub.co.uk
Thu, 21 Feb, 2019 at 2:14 PM
How do I cancel my membership?
To cancel your membership please email us at support@gandtclub.co.uk and we'll take care of the rest. You also have the option of pausing your membersh...
Thu, 21 Feb, 2019 at 2:16 PM
How do I skip a box?
To skip your upcoming box, you can log in to your account here. If you have any questions, please email us on support@gandtclub.co.uk
Thu, 21 Feb, 2019 at 2:16 PM
Can I pause my membership?
Yes, you can pause your membership you can also skip a box. Log into your account here. If you have any questions, please email us at support@gandtclub.co.u...
Thu, 21 Feb, 2019 at 2:17 PM
Can I move from bi-monthly/quarterly to monthly or vice versa?
We like to give you the freedom to move from one membership option to another. So you can amend your settings your members section to suit your circumstances...
Thu, 21 Feb, 2019 at 2:17 PM
Where can I see when i will get my next box?
You can log in to your account and see the date of when your next box is due.
Thu, 21 Feb, 2019 at 2:18 PM
I’ve cancelled my membership, how do I restart?
Just email us at support@gandtclub.co.uk and we will get that sorted for you.
Sat, 16 Feb, 2019 at 12:13 PM
How do I change the frequency of boxes I receive?
Just log into your account and change the frequency. If you would like some information please email support@gandtclub.co.uk and we will sort this for you.
Thu, 21 Feb, 2019 at 2:19 PM
What’s the cut-off date to make changes to my account?
As long as you make all the changes to your membership by the next payment date on the 1st on the month. This way we can guarantee that they are actioned be...
Sat, 16 Feb, 2019 at 12:15 PM