Frequently Asked Questions
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Knowledge base
G&T Members
How G&T Club works?
6
What is G&T Club?
How do I contact you?
How much do I pay for my membership?
What are the membership options?
What will I get in my box?
View all 6
My account & membership
11
How do I log into my account?
How can I update my address?
How do I cancel my membership?
How do I skip a box?
Can I pause my membership?
View all 11
Order Issues
5
I’m missing an item in my box
My box or an item is damaged
Can I return my G&T Club box?
Can I get a refund?
Can I exchange the gin for another one?
Delivery and shipping
7
Do you ship internationally?
When will I receive my next G&T Club box?
Which delivery company do you use?
What happens if I’m not home when you deliver?
I haven’t received my gin box?
View all 7
Payments, discounts & recommend a friend
5
Where do I apply my discount code?
When do you take the first payment?
What payment cards can I pay with?
I have a new card where can I update my details?
Can I recommend a friend to G&T Club?
Distilleries and suppliers
Distilleries
1
Can we work with you?
Suppliers
1
Can we work with you?
Press and pertnerships
1
Can we work with you?
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